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 Message Boards » » Healthcare.gov *facepalm* Page 1 [2] 3 4 5 6, Prev Next  
emory
All American
1000 Posts
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^not sure what you mean, call it

[Edited on October 3, 2013 at 6:59 PM. Reason : :-]

10/3/2013 6:57:31 PM

BJCaudill21
Not an alcoholic
8014 Posts
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1-800-318-2596

It doesn't spell anything

10/3/2013 7:03:53 PM

emory
All American
1000 Posts
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I didnt believe it at first either, but I dialed 1-800-382-5968 and it sent me there.

[Edited on October 3, 2013 at 7:17 PM. Reason : wait, I just called both numbers. It is a redirect / call forward. Still funny though.]

10/3/2013 7:07:45 PM

lewisje
All American
9196 Posts
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For the first time ever, I failed a dynamic KBA test, so now I have to call 1-866-578-5409

I tried it earlier today and it told me to call later, because of high call volume.

Dynamic KBA tests use information pulled from stuff like your credit report, and they're normally used when you open a bank account or order your credit report, to ensure that it's really you trying to access this service: https://en.wikipedia.org/wiki/Knowledge-based_authentication#Dynamic_KBA

[Edited on October 4, 2013 at 12:52 AM. Reason : Experian *facepalm*

10/4/2013 12:51:37 AM

jaZon
All American
27048 Posts
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Quote :
"Sorry, we can't find that page
on HealthCare.gov
We've recently reorganized our site, and that may explain it.
It's also possible that you typed the address incorrectly."


^ haha, I failed one a while back - Made absolutely no sense Actually, now I remember what it was. The question had TWO correct answers - I had to email a bunch of people to get it straight.

Anyway, I managed to answer all questions about the household, but the "select a plan" option is still locked.

[Edited on October 4, 2013 at 2:35 PM. Reason : ]

10/4/2013 2:31:57 PM

Lucky1
All American
6154 Posts
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LOL, so have any of YOU PEOPLE bought obamacare insurance yet?

10/6/2013 10:21:34 AM

Dentaldamn
All American
9974 Posts
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I already have insurance and I'm not sick.

I'm not the target audience.

10/6/2013 10:27:40 AM

lewisje
All American
9196 Posts
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^^It would be foolish at this time even if the exchanges worked perfectly; better to wait until early December, after inspecting all of the plans over a period of two months, with more data for a better MAGI calculation.

10/6/2013 12:40:47 PM

ThatGoodLock
All American
5697 Posts
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actually managed to get in and start making the profile. of course, things went south once I found out you cannot shop AS an individual if you are married (at least not online) even if you file separate taxes. it requires you to put in all of your spouse's income and shop together or lie (on a federal form) even if only one spouse is looking for coverage. it may just be a fault with the online application though because the way the question is asked, it seems to want to offer you the ability to say "my spouse isn't looking" but it doesn't present you with any actual option that lets you go that direction.

10/6/2013 5:42:55 PM

jaZon
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Quote :
"LOL, so have any of YOU PEOPLE bought obamacare insurance yet?"


Don't plan to anyway. Though, like I said earlier, I don't see how my insurance couldn't possibly be more expensive than it is now.

[Edited on October 6, 2013 at 5:58 PM. Reason : ]

10/6/2013 5:58:27 PM

dtownral
Suspended
26632 Posts
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there is no such thing as obamacare insurance, the public option was removed

10/6/2013 8:57:09 PM

jaZon
All American
27048 Posts
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yea, i wasn't paying attention

10/6/2013 9:07:48 PM

lewisje
All American
9196 Posts
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This is how the live chat worked for me too: http://www.slate.com/articles/news_and_politics/politics/2013/10/obamacare_one_woman_s_unsucessful_quest_to_sign_up_for_obamacare.html

10/6/2013 10:19:01 PM

Patman
All American
5873 Posts
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FYI, if your in NC, just go to bcbsnc.com. Since that's the only insurer in the state, you'll see the same plans and prices and it is way easier. healthcare.gov want your name, address, birthday, ssn, etc before they'll show you the plans. BCBSNC just needs your birthdate and zipcode.

10/6/2013 11:12:22 PM

TreeTwista10
Forgetful Jones
147609 Posts
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^There is one other provider in the state, but they only service like 20 counties whereas BCBS is available in all 100 counties

seems to me the only thing ACA is doing in North Carolina is jacking up the prices of Blue Cross Blue Shield

what a bunch of bullshit

[Edited on October 6, 2013 at 11:23 PM. Reason : .]

10/6/2013 11:19:31 PM

jaZon
All American
27048 Posts
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^ lmao, just checked bcbsnc and a plan superior to my current one is $120 less than my current plan

sweet jesus

[Edited on October 6, 2013 at 11:26 PM. Reason : ]

10/6/2013 11:25:57 PM

Str8BacardiL
************
41737 Posts
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Quote :
"The system is down at the moment.
We're currently performing scheduled maintenance. Please try again later."

10/7/2013 12:58:36 AM

Str8BacardiL
************
41737 Posts
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Quote :
"The system is down at the moment.
We're currently performing scheduled maintenance. Please try again later."

10/7/2013 1:02:20 AM

wdprice3
BinaryBuffonary
45908 Posts
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^it was widely publicized that the overnight hours during this past weekend were use for fixing/updating the website... so yes, it was supposed to be down.

But now that the repairs are finished.... it still doesn't work.

10/7/2013 8:54:29 AM

ThatGoodLock
All American
5697 Posts
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from the bsbsnc.com website:
Quote :
"
The federal government offers advanced premium tax credits (subsidies) to help qualified people pay for health insurance coverage. These subsidies are primarily based on household income and the number of people in the household."


Does anyone know where to find those numbers in general?

10/7/2013 1:11:24 PM

dtownral
Suspended
26632 Posts
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http://kff.org/interactive/subsidy-calculator/

10/7/2013 1:14:21 PM

LOS827
All American
1529 Posts
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10/7/2013 1:15:41 PM

y0willy0
All American
7863 Posts
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See dtownral? Its not hard to be useful.

You should try not being a dickbag more often.

10/7/2013 1:16:53 PM

dtownral
Suspended
26632 Posts
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i've been posting helpful information about ACA for days, i think you may have missed it during one of your rage fests where you were angrily posting everywhere

10/7/2013 1:18:34 PM

y0willy0
All American
7863 Posts
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If you'll notice I don't think I've really raged against your ACA specific postings, because for whatever reason you've actually decided not to troll in this one particular subject.

You should apply that attitude to other threads you decide to participate in.

10/7/2013 1:21:33 PM

dtownral
Suspended
26632 Posts
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10/7/2013 1:24:02 PM

y0willy0
All American
7863 Posts
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That is also useful advice.

10/7/2013 1:30:30 PM

ThatGoodLock
All American
5697 Posts
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Thank you for that calculator.

I guess my next question has to do with switching jobs/changing income between enrolling and 12/31/14. Does it only matter at the time of enrolling what your 2014 predicted income will be or do they go back and penalize you tax-wise if your income actually rises significantly in 2014? In other words, are the subsidies on an assumed month-to-month basis - say I get a job that pays $80k in February - starting in March will the subsidies dissapear or do we get to repick plans or what happens?

10/7/2013 1:49:16 PM

dtownral
Suspended
26632 Posts
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should be from last year, you'll be using the income from Line 37 of your 1040

and this first enrollment period is a long one, but the others will not be as long.

10/7/2013 5:13:26 PM

lewisje
All American
9196 Posts
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^^Actually starting on April 1 you won't be able to get a plan on the exchange at all and will have to wait until October 1; future open-enrollment periods (starting in Fall 2014) will only run from the start of October to the end of the year.

10/7/2013 7:39:54 PM

wdprice3
BinaryBuffonary
45908 Posts
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anyone able to log in yet? I'm still getting the "information entered isn't valid" error...

10/7/2013 7:48:26 PM

lewisje
All American
9196 Posts
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Quote :
"Unexpected Error

Error ID:"
(nothing appears after this)

10/7/2013 7:57:00 PM

rjrumfel
All American
22922 Posts
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My primary issue with the site is that I can't view any plans unless I fill out an application first. Apparently it is only going to let me view plans that I qualify for based on income, household members, etc. And I'd prefer not to give all that to them at this point.

Is the American populace too stupid to figure this out for themselves? Do I need a website to tell me what I can and can't afford? Why can't they just list the rules for plan qualification and let me go from there?

10/8/2013 9:45:18 AM

wdprice3
BinaryBuffonary
45908 Posts
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Mine is that they can't even the sign-up/login process correct, or at least provide a true and informative error instead of shitting all over itself.

10/8/2013 9:48:11 AM

mdozer73
All American
8005 Posts
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[Edited on October 8, 2013 at 9:53 AM. Reason : d]

10/8/2013 9:52:35 AM

ThatGoodLock
All American
5697 Posts
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Quote :
"should be from last year, you'll be using the income from Line 37 of your 1040"


but it's not. it's very clearly asking you to estimate your 2014 income...now if you have had steady work for the past couple years that might be easy but I'm a recent grad without a job yet so anything I estimate at this point is what I would like to have as a salary

Found these two articles posted within the last 24 hours and they explain it, the subsidy totals are not final and will be recalibrated based on your 2014 return in 2015. The alternative is to not accept the subsidy in the form of lower monthly premiums until you claim the full credit on your 2014 return.

I think it should be possible to accept the monthly subsidy when your income is low and then once you know you'll surpass your estimate, immediately stop it for the remainder of the year until you file the rest as a credit (or payback the overage).

http://missoulian.com/news/state-and-regional/montana/what-happens-if-you-misstate-income-when-figuring-health-insurance/article_2646cec5-4775-58d1-aa39-4ab0ca309da9.html

http://www.huffingtonpost.com/mark-steber/the-affordable-care-act-a_b_4057001.html

10/8/2013 11:10:36 AM

dharney
All American
4445 Posts
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I've given them everything they asked for, submitted some information at least 5 times, uploaded copies of my drivers license, and still have yet to see a quote. Hoping to see something this week, idk.

10/8/2013 2:02:35 PM

ThatGoodLock
All American
5697 Posts
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i did what someone else recommended in this thread, just go to bcbsnc.com

unless of course you're not in nc

quotes in seconds

10/8/2013 2:03:51 PM

Nighthawk
All American
19598 Posts
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I have had all sorts of issues with the site. I have had BCBSNC through the NC State Employees health plan, but I am paying an extra $8k a year to have my wife and kids on it. I have been trying to see what a comparable plan would get me in the exchange, as I can probably qualify for some subsidies. But I got all of the major bugs! even a week after it rolled out. Here is my list:

1) Could not get on
2) Could not create an account
3) Account created and then errors out
4) Responded to the email 5 minutes after it delivered and it says I waited too long to respond
5) hyperlinks are all fucked up. As I was filling out the forms today! I clicked three hyperlinks to show me more info and everyone of them was broken. Either missspelled, extra breaks, etc.
6). Finally did all that and submitted. Now I am waiting for it to process. Fun!

10/8/2013 6:22:43 PM

moron
All American
33720 Posts
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http://arstechnica.com/information-technology/2013/10/obamacare-site-hits-reset-button-on-passwords-as-contractors-scramble/

10/8/2013 6:40:33 PM

TreeTwista10
Forgetful Jones
147609 Posts
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I can't even change my policy on BCBS

Quote :
"October 08, 2013
07:14:35 PM
We're sorry, but the system required to process your request is temporarily unavailable.

We recommend that you close all web browser windows at this time, then re-open your web browser and return to http://www.bcbsnc.com to try again.

If the problem persists, call our Customer Service department. Please have the following information available:

Your User ID
The function you were requesting
The date and time from this page"

10/8/2013 7:15:28 PM

wdprice3
BinaryBuffonary
45908 Posts
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^^you've got to be shitting me. how to do I know my next u/n won't be fucked by these idiots?

10/9/2013 9:39:31 AM

Nighthawk
All American
19598 Posts
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Even today having issues, again. Yesterday I submitted it and completed the information. Today it says that my application is incomplete. Rather than showing me whats incomplete though, its trying to make me do the whole form again. When I get to putting in info about my wife's current insurance coverage (I have her covered from the State Health Plan) and when I hit Save & Continue, it just freezes. After getting this on three different browsers on two different computers, I tried to do the Chat Now.

So after I wait 15 minutes, Jessica comes on the chat. She basically just says "Hi, what can I help you?" and then immediately responds with "I'm sorry the site is now working for you. Just keep trying as we are working to make it better. Thanks for your patience." So the Live Chat could just be an automated response for all its worth.

To make it better, I called the phone system to see if they could help. They told me the website was messed up and that they would have to manually re-enter everything if I wanted to do it over the phone, as they could not use the website information, even though I had my Application ID. Wow, that is super fucking efficient.

10/9/2013 11:57:36 AM

lewisje
All American
9196 Posts
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^^If you want to be safe, wait until early December.

10/9/2013 12:14:52 PM

lewisje
All American
9196 Posts
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ok so I was finally let through the ID-verification gauntlet, and then I noticed this unusual case of data-sanitization fail:

&
see it's good to HTML-encode lone & signs as & but they needed to leave HTML entities alone, like ♥ instead of ♥

[Edited on October 9, 2013 at 6:53 PM. Reason : I went to change it to "and" but couldn't, now I see &

10/9/2013 6:51:24 PM

y0willy0
All American
7863 Posts
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Obviously rushed.

I doubt it was beta tested at all. If it hasn't been admitted already I bet some nerd that through this together will be dug up and admit as much.

10/9/2013 6:53:46 PM

lewisje
All American
9196 Posts
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I changed the name in one part of my application to use "and" (in the part where you can review your info.)

but in another part, it's now &

10/9/2013 7:12:16 PM

ThatGoodLock
All American
5697 Posts
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10/9/2013 10:49:49 PM

bmel
l3md
11149 Posts
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I created a new account and it actually let me login today. However, after I login it gives me "Unexpected Error
Error ID:"

Still can't look up their plans.

10/10/2013 12:58:30 PM

Nighthawk
All American
19598 Posts
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Ouch. $637 million for the website developer.

http://www.digitaltrends.com/opinion/obamacare-healthcare-gov-website-cost/

10/10/2013 1:45:24 PM

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